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Author: Rich Smith

Rich Smith. The go-to guy for high-quality, authority-saturated online content aimed at earning "Top of Page One" rankings in Google/Bing/Yahoo organic search. He also crafts text for paid search campaigns, social media outreach and traditional print collateral (such as brochures and newsletters). His special brand of marketing communications writing helps you blaze new frontiers and properly position yourself for growth. The secret ingredient in every Rich Smith marketing communications project is writing precision-engineered to efficiently, effectively shape opinion and evoke response. Rich Smith, the brand preferred 2 to 1 over any other marketing writer. Taken as directed, Rich Smith relieves the headache pain and nausea of chronic marketing-program fatigue. Side effects: a constant grin of happiness others may not recognize in you.
Accessibility Website and mobile apps accessibility under ADA is a question the courts are deciding
Website and Mobile Apps Accessibility Update: Court Finds Legal Duty to Provide It Under ADA

A three-judge panel of the U.S. Ninth Circuit Court of Appeals recently held that you may have a legal duty under the Americans with Disabilities Act to ensure that your website and mobile apps are accessible.

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Data Security weak passwords are like Popeye before eating spinach
Weak Passwords Used by Visitors Can Jeopardize Your Website’s Security—Here’s How to Curb the Risk

As website security vulnerabilities go, weak passwords seem like no biggie. Wrong. A friend of mine learned the hard way the truth about weak passwords and the visitors who love them. So as not to embarrass my friend, let’s keep his name out of this. It’s enough for you to know he operates a successful…

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Customer Service
Great Customer Service Training Starts with Lessons in Communication

Are great customer service representatives born or made? Valet thinks some are indeed born with a natural flair for helping solve the problems of others. All the rest become great as a result of great customer service training, the WordPress website wellness company says. And great customer service training is something in which Valet takes…

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Data Security website-security-no-no
Does Logging Into Your WordPress Dashboard from a Public Wi-Fi Pose a Website Security Risk? Unlikely, Says Wired

Website security ranks high up on the list of things that make for a healthy online property. Accordingly, Valet devotes much effort to helping you keep your site as secure as possible. Mostly, that involves looking for weaknesses that hackers could potentially use to carry out their evil plans. But it also involves reminding you…

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Data Security website security issues created by Australia's new cyber-snooping law
Australia’s New Cyber-Snooping Law May Create Website Security Issues Affecting Health of Your Online Property

Australia’s new cyber-snooping law may create website security issues for online properties everywhere—not just in Oz. Specifically, the website security issues analysts at Valet believe your WordPress site’s health could be affected. Here’s how. The new law requires internet providers serving Australia to remove privacy protections currently preventing police from monitoring encrypted online activity. Additionally,…

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Resources
The Right WordPress Host is One that Supports Your Website’s Health

Choose the right WordPress host if you want your website to be one that people love visiting. Why does the hosting company you use matter? Because the right one helps keep your website’s health in the pink. And if your website brims with good health, that means few or no problems with security, speed, and…

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