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Category: Culture

Valet among the Happiest Organizations in Professional Consulting Services.

How do we know? TINYpulse told us! We’ve been long-time users of TINYpulse, a workplace survey software that anonymously measures team happiness. TinyPulse has been a fantastic tool that has given our team the ability to provide feedback on issues that can be difficult to talk about, as well as give us questions to ask read more

Facing Up to the Challenges of Face Time: A Valet Roundtable Discussion

…[V]irtual office workers tend to be isolated from colleagues and customers. They seldom see and interact with one another face to face. Yet people instinctively crave what’s usually referred to as “face time.” read more

9 Questions About Gutenburg

This past March Maureen and I attended the NTEN Nonprofit Technology Conference and had the honor of participating in the WordPress Community Session: WordPress 5.0, Gutenberg, and the New Block Editor. It was an amazing time and I thoroughly enjoyed being on the panel, sharing Valet’s knowledge, understanding, and insights surrounding the new editor — read more

Empowering Communities: a Valet Roundtable Discussion About How to Make Connections and Grow Friendships

A business is only as strong as its network. People do business with people they like and with whom they feel comfortable. read more

Communication Tips to Make Your Company More Successful

Never talk to a customer while angry. In a roiled frame of mind, the chances of you saying something regrettable go way up. And bad things happen when you say regrettable things to a customer. read more

5 Questions While Celebrating Our 4-Year Anniversary

We’re celebrating big-time here at Valet. It’s our fourth anniversary, and we’ve come a long way from our roots as a WordPress website support agency.

Meet the Team: Kimberly Lipari

We decided to put our spotlight on Valet’s Chief Operations Officer, Kimberly Lipari, to find out a little bit more about her favorite foods, strange obsessions, and what brought her to her love of WordPress. Here we go!