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Category: Customer Service

Category archive displays anything with that category

Even if the category is a secondary category rather than the primary category. This means that most of the items will have a matching “color” but some may not if they have a diferent primary category. Read More
customer-services Customer Service
Customer Service Bitmap
Customer Service wooden clocks showing different times
24/7 Website Support. Mandatory or Myth?

24/7 is a standard sales pitch these days. You can get nearly anything you want 24 hours a day. You can get a meal, a pair of socks, dog food, or a shed for your backyard. If you can’t walk into a store and buy it, you can find online. Add to cart, click to…

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Customer Service
Weekly WordPress Update – August 2, 2019

Here is your quick Weekly WordPress Update from Valerio. If you would like us to cover something specific, please let us know! Weekly Update Video Transcript: Hello and welcome to the Weekly WordPress Updates by Valet.io for the week of August 2nd. WooCommerce  3.7 release candidate is now available, this is a minor release with…

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Culture face-time
Facing Up to the Challenges of Face Time: A Valet Roundtable Discussion

…[V]irtual office workers tend to be isolated from colleagues and customers. They seldom see and interact with one another face to face. Yet people instinctively crave what’s usually referred to as “face time.”

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Culture communication tips
Communication Tips to Make Your Company More Successful

Never talk to a customer while angry. In a roiled frame of mind, the chances of you saying something regrettable go way up. And bad things happen when you say regrettable things to a customer.

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Customer Service great customer service training not much different from weight training
Great Customer Service Training Starts with Lessons in Communication

Are great customer service representatives born or made? Valet thinks some are indeed born with a natural flair for helping solve the problems of others. All the rest become great as a result of great customer service training, the WordPress website wellness company says. And great customer service training is something in which Valet takes…

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Customer Service Good customer service is the kind of thing that gets people shaking hands
Customer Service Humility: A Skill that Serves You and Your Enterprise Extremely Well

You perhaps recall that we earlier discussed two foundational skills needed for awesome customer service. Today, we talk about one more. We call it “customer service humility.” Customer service humility is exactly what it sounds like. It’s you taking a humble stance in your dealings with the world on behalf of your company or organization….

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