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Ongoing Support
No one wants to encounter problems with their website, but how they’re resolved can change everything. And the last thing anyone wants is to struggle with a support bot— you want a human tech team to help you with your website. Here at Valet, we feel strongly about how our clients experience their technical problems….
Read MoreIf you’ve decided to use WordPress to power your website, you’ll likely need some help staying on top of everything. Picture the scene: You’re working on an online project and need help managing the technical side of things. You are part of a company that has moved the website (and website maintenance) to your department….
Read MoreIt’s common for users to report that they’ve experienced errors using your website. It’s also common for users to think that it’s actually your website that is causing the problem. There are dozens of factors at any given minute that control a user’s experience online. Connection speed (upload and download independently), browser version, OS, background…
Read More24/7 website support is a standard sales pitch these days. You can get nearly anything you want 24 hours a day. You can get a meal, a pair of socks, dog food, or a shed for your backyard. If you can’t walk into a store and buy it, you can find online. Add to cart,…
Read MoreA business is only as strong as its network. People do business with people they like and with whom they feel comfortable.
Read MoreAre great customer service representatives born or made? Valet thinks some are indeed born with a natural flair for helping solve the problems of others. All the rest become great as a result of great customer service training, the WordPress website wellness company says. And great customer service training is something in which Valet takes…
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