Describe your position at WPV and what you do.
I assist in the Migrations Department. Along with others I receive new requests for migrations, track down the correct access/credentials from the client that our team needs to complete the job and communicate the file and database information to my other team members Mark and Josh respectively.
They do their thing and then send the site back back to me.
Once the client reviews the site and they agree that everything looks good, I’ll point their DNS to WP Engine and they’re good to go!
So, in a nut shell, I oversee the migration process, assist in any debugging that might be required for the site, and answer any questions/concerns the customer may have.
What did you do prior to working at WPV?
Actually, WP Valet may be considered my first job! I worked as a private tutor for 3 middle and elementary school students, but I’m fairly new to the work force. 🙂
When and how did you first get involved with WordPress?
Kind of answered in the previous question, but working at WP Valet has given me my first taste of WordPress and it’s capabilities.
Amy Givens, the Financial Wizard for WPV, knew I was currently working on my BA in Computer Science and that I had always been intrigued by the Internet world, so she connected me with Mason and, voila, here I am!
What is the most important reason for regular WordPress maintenance?
Just based on my short time in the WP community I can testify to the need for regular WordPress maintenance!
Often we get migration requests in with sites that have been neglected, whether that be by not updating the WordPress version or their plugins, hard coded links, database’s that are needlessly ‘tangled’ and inefficient, or something else.
These things can cause complications in the migration process, which the customer sees and demonstrates the importance of regular WP maintenance.
What has been your most challenging moment while working at WPV?
I don’t know if there’s been one moment specifically that’s been especially challenging, but an overall learning curve that’s been a stretch for me has been customer service.
Working on these skills has been good for me, and it’s always rewarding when we wrap up a migration and the customer is thrilled with the outcome. 🙂
What’s your favorite WordPress-powered site or project and why?
Like I mentioned earlier, I’m pretty new to the WP community so I’m still getting my feet wet and my hands on everything I can, but something that’s caught my eye recently is the CFCommunity.net.
I love the motive of Bowe Frankema coming up with the idea of having a safe place where people struggling with Cystic Fibrosis can connect with others and build each other up.
THAT is what it’s all about. Find a cause, and pursue it head on.
What’s your favorite YouTube video as of today and why?
I don’t spend a lot of time on YouTube, but when I do, I mostly watch/listen to music/lyric videos. One that I’m pretty hooked on right now is “Ivan & Alyosha – On My Way (Sleepover Shows)”: