We are a team of leaders. Every member of our team is proactive and engages in delivering products and service we stand behind. From management, to developer, to creative, each person can speak thoughtfully to their portion of any project and takes the initiative to provide best-in class service to our clients.
We consistently deliver on our word. We bring the highest levels of honesty and authenticity to every interaction. Integrity fosters healthy communication, proper expectations, and loyalty that ultimately creates long-term, meaningful success for our clients and for ourselves.
We provide world-class results using the best approaches for each specific client. We listen and engage, surpassing client expectations, to identify and fulfill expressed and unexpressed wishes and needs. We understand the importance of meeting your goals in their entirety.
We recognize that the world of technology and strategies for success are continually changing. To adapt we maintain a posture of learning – both from our own experience and others. We balance confidence in tried and true practices with the desire to grow and improve and help our clients do the same.
We are committed to results. We take on the most difficult and complex tasks and do not rest until the solution is developed and executed properly.
Co-Founder & CEO
Kim traded in her Engineering career for web development 7 years ago. In 2012, she co-founded Valet as Director of Operations. She plays an integral role in keeping all the ducks in a row company-wide, using her management and development skills. She writes for publications, speaks at conferences, and does webinars about generating stronger communities and businesses.
Founder & Business Development
Mason founded Valet, originally known as the WP Valet, in 2011 as the original WordPress support company because he couldn’t find high-end help for clients who needed it. Since no one was offering the caliber of support he envisioned, he decided it was time to hang his sign out. He’s a big believer in building strong client relationships, and top-tier holistic support & strategy.
Chief Digital Officer
Matty Crescenzo is a Partner in Valet, heading up Enterprise Digital Marketing Strategy & Consulting for the team. His unique expertise helps organizations and leaders seeking an online competitive advantage to quickly adapt to dynamic, fast changing trends across the digital landscape. Matty brings 13+ years of experience in digital marketing and web-based tech in healthcare and across other industries.
Amy uses her Psychology degree to understand the Valet team as she brilliantly handles all things payroll, HR, accounting and administrative. She started working for Valet just one year after it “opened” its doors. She couldn’t be happier. Everyone at Valet is fun and light-hearted, yet diligent and hard-working. She lives in Sarasota with her motorcycle-loving husband & two adorable kids.
Concierge Support Rep
Eric has been wrangling websites since the late 90’s, and first met WordPress in 2009. He brings his expertise and understanding of the web to our clients every day by helping them to solve problems and achieve their goals. Eric is enjoying his time on the East coast of the US after 7 years living in Italy.
Client Success Manager
As a Client Success Manager, Maureen is able to combine the best of her experience in the technology industry to help clients maximize their experience with Valet. She has managed budgets, sold software, and freelanced as a WordPress developer. Of all the hats Maureen has worn, interacting with clients and helping them improve their businesses with technology has always been her favorite!
Client Success Developer
Milan brings 10+ years of experience with WordPress to the Valet team. Not only is he heavily involved in the community helping organize major events like WordCamp Europe (which is the largest WordPress event on the planet – but who’s counting) he’s also a hell of a guy.