We are a team of leaders. Every member of our team is proactive and engages in delivering products and service we stand behind. From management, to developer, to creative, each person can speak thoughtfully to their portion of any project and takes the initiative to provide best-in class service to our clients.
We consistently deliver on our word. We bring the highest levels of honesty and authenticity to every interaction. Integrity fosters healthy communication, proper expectations, and loyalty that ultimately creates long-term, meaningful success for our clients and for ourselves.
We provide world-class results using the best approaches for each specific client. We listen and engage, surpassing client expectations, to identify and fulfill expressed and unexpressed wishes and needs. We understand the importance of meeting your goals in their entirety.
We recognize that the world of technology and strategies for success are continually changing. To adapt we maintain a posture of learning – both from our own experience and others. We balance confidence in tried and true practices with the desire to grow and improve and help our clients do the same.
We are committed to results. We take on the most difficult and complex tasks and do not rest until the solution is developed and executed properly.
Founder & CEO
Mason founded Valet, originally known as the WP Valet, in 2011 as the original WordPress support company because he couldn’t find high-end help for clients who needed it. Since no one was offering the caliber of support he envisioned, he decided it was time to hang his sign out. He’s a big believer in building strong client relationships, and top-tier holistic support & strategy.
Chief of Operations
Kim traded in her Engineering career for web development 7 years ago. In 2012, she co-founded Valet as Director of Operations. She plays an integral role in keeping all the ducks in a row company-wide, using her management and development skills. She writes for publications, speaks at conferences, and does webinars about generating stronger communities and businesses.
He understands our support clients’ individual needs and is a main touchpoint for support communication. He ensures all our clients receive the Valet Experience. When he’s not helping clients align digital and business goals, you can find him building hardwood furniture in his garage. He’s also our in-house Holacracy coach & facilitator.
Amy uses her Psychology degree to understand the Valet team as she brilliantly handles all things payroll, HR, accounting and administrative. She started working for Valet just one year after it “opened” its doors. She couldn’t be happier. Everyone at Valet is fun and light-hearted, yet diligent and hard-working. She lives in Sarasota with her motorcycle-loving husband & two adorable kids.
Connor joined Valet in 2012 as a migration technician. Since then, he’s seen hundreds of WordPress migrations to completion and now leads our Migrations Department. There’s little that satisfies Connor more than a job done well. When away from his laptop, he may be found playing or listening to music. A Canadian transplant, he now enjoys the Florida sun.
PC is a proud father and a resident farmer who works to make sure that your website is always up to date & works properly. He is a key part of the support team at Valet and loves to work with you to get your website problems fixed and keeps you happy. He has been supporting all sort of WordPress websites for over 4 years now and has a collective support experience of over 9 years.
As a kid, Husain was a shy introvert—yet always curious. He loved playing baseball and won awards as team captain. Web design caught his attention in his teenage years. In 2009, he started his first company offering web design and hosting services. He’s an expert at CSS, HTML & PageSpeed optimization. His favorites tools are Sublime Text, Photoshop CS6 & WordPress.