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The Evolution and Benefits of the Remote IT Department

It’s well known in our industry that IT departments have changed drastically in their organizational structure over the last decade. Although some traditional IT departments still exist, many enterprise level companies are learning important lessons from smaller startups and DIY business owners about how to streamline their IT needs.

This is especially true for companies taking advantage of Open Source software like WordPress. With easily available Cloud storage and Cloud computing tools and services available, running a remote IT department is a logical choice for many business owners.

Traditional IT Department Structure

Information Technology departments typically involve many areas of the overall business, which need highly qualified people with specific skill sets. These often include:

  • Software Design & Development
  • Infrastructure Management
  • Database Administration
  • System Admins
  • Training
  • Information Security
  • Project Management
  • Operations (Data Processing)
  • Business Analysis
  • Testers
  • Quality Assurance
  • Support

This type of structure essentially puts serious Information Technology support and expertise out of reach for the majority of startup entrepreneurs, just due to its daunting size and cost. This traditional structure also creates a lot of overhead for the enterprise level businesses who can afford it— like hospitals, universities, and other large corporations.

But thanks to the advent of readily available and mature content management systems, along with specialized web hosting services, IT support is now transforming and becoming more cost effective for many businesses. The end result is that enterprise level businesses can now increase their bottom lines, and smaller startups have a more level playing field on which to grow.

Enter the Remote IT Department Structure

Moving from a traditional to a remote IT department structure can be challenging, especially for larger companies. But many companies have made the move to a remote IT department, and they are now achieving a better ROI on their technology and employee costs. Many companies are also surprised how easily it can be to pull this transition off smoothly.

What is a Remote IT Department?

More than just a buzzword, IT department can mean different things to different people. The definition of a remote IT department, as I currently see it is:

A group of dedicated technology professionals tasked with managing and maintaining systems for businesses, so that owners and employees can maintain the highest levels of productivity.

In the case of the WP Valet (a dispersed IT department providing web support for many companies), this definition is specifically aimed at internet based businesses.

Benefits of a Remote IT Department

If you’ve built your own business website with WordPress, or had a hand in planning it, then you’ve likely run into technology issues that needed solving. Whether these problems are with themes or plugins you’ve chosen, custom code you’ve created, or web hosting services you use—solving any problem takes time….

...time you could be using to grow your business and not just maintain it.

By offloading tasks like software updates, uptime monitoring and custom development, you free up your most valuable resource—you! This gives you time to actively build your business and take it to the next level. After all, that’s a job no one else can do.

Transitioning to a Remote Team

Making the change to a remote team is easier than you might think. Our team at WP Valet is experienced assisting companies with this process, and we are happy to address any concerns you have about trusting someone else with your WordPress-powered internet business platform.

Whether you manage and maintain one or even thousands of WordPress sites, our team can help lighten your load. Allowing us to help with your technology challenges will likely save your company money and even more importantly—allow you to spend more time focusing on planning out ways to continually grow your business.

If you’d like to have a conversation, please tell us a bit about yourself and your needs. We’d love to show you how we can help.

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