Tag: maintenance

Choose the right WordPress host if you want your website to be one that people love visiting. Why does the hosting company you use matter? Because the right one helps keep your website’s health in the pink. And if your website brims with good health, that means few or no problems with security, speed, and…

  Website performance problems bedevil you. You realized this after it became obvious to you that people visiting your site never really do what you hoped. Few ventured from page to page, meaning few discovered all that you offered. Few read your content and absorbed your ideas or embraced your suggestions. Few clicked the links…

If you read our previous post on site health you understand the benefits of striving for a healthy website. And hopefully what you learned made you eager to achieve site health. So much so that you now want to probe your online property’s innards with a bunch of futuristic software tools. Mabe you even want to…

GDPR audit. You likely need one if you operate a blog. Or a website, a newsletter, an e-commerce store, or anything online that harvests user data. And you’ll need that GDPR audit soon, like yesterday—because Europe’s General Data Protection Regulation (that’s what GDPR stands for) went into effect May 25. So you better find out…

It’s well known in our industry that IT departments have changed drastically in their organizational structure over the last decade. Although some traditional IT departments still exist, many enterprise level companies are learning important lessons from smaller startups and DIY business owners about how to streamline their IT needs. This is especially true for companies taking advantage of Open…

Oh boy, another post about managing the expectations of clients and customers. Whoopee. You’ve heard a ton of advice before I’m sure, and I’m sure you’ve also experienced the situation where your expectations as a service provider did not match what your clients expected. In this post we’ll discuss a few things we’ve learned about being…

WordPress customer service. What does that sentence really mean? I ran across that phrase when doing some keyword research and having been in the WordPress community since 2004, those words seem to be rarely defined and understood, even by those people offering “WordPress customer support”. In this article I’m going to layout a definition of…

Describe your position at WPV and what you do. I assist in the Migrations Department. Along with others I receive new requests for migrations, track down the correct access/credentials from the client that our team needs to complete the job and communicate the file and database information to my other team members Mark and Josh…

Describe your position at WPV and what you do. My position at WP Valet is a mix of duties. Mostly I spend my time coordinating development projects and getting custom development underway. I play “translator” between the clients, our support staff, and developers to ensure that we get the BEST service possible for our clients.…

Our very own Mason James was recently a guest on the WordPress Developers Hangout hosted by Mario Peshev of DevWP.eu. Among other things, Mason discusses his experience starting his own WordPress business. Mario Peshev – WordPress Developer and Community Builder Mario is an experienced WordPress developer and has contributed many patches to the core software.…