Tag: wordpress

PunkPOS Helps WordPress Users (and Others) Achieve Greater Success by Automating Business Processes

PunkPOS is to business process automation what Valet is to website health. It’s the first choice of people who want to spend less time doing back-of-shop drudgery and more time making their own customers happy. PunkPOS specializes in business process automation—BPA for short. BPA is worth considering if the running of your website involves lots read more

Weak Passwords Used by Visitors Can Jeopardize Your Website’s Security—Here’s How to Curb the Risk

As website security vulnerabilities go, weak passwords seem like no biggie. Wrong. A friend of mine learned the hard way the truth about weak passwords and the visitors who love them. So as not to embarrass my friend, let’s keep his name out of this. It’s enough for you to know he operates a successful read more

Great Customer Service Training Starts with Lessons in Communication

Are great customer service representatives born or made? Valet thinks some are indeed born with a natural flair for helping solve the problems of others. All the rest become great as a result of great customer service training, the WordPress website wellness company says. And great customer service training is something in which Valet takes read more

Does Logging Into Your WordPress Dashboard from a Public Wi-Fi Pose a Website Security Risk? Unlikely, Says Wired

Website security ranks high up on the list of things that make for a healthy online property. Accordingly, Valet devotes much effort to helping you keep your site as secure as possible. Mostly, that involves looking for weaknesses that hackers could potentially use to carry out their evil plans. But it also involves reminding you read more

Australia’s New Cyber-Snooping Law May Create Website Security Issues Affecting Health of Your Online Property

Australia’s new cyber-snooping law may create website security issues for online properties everywhere—not just in Oz. Specifically, the website security issues analysts at Valet believe your WordPress site’s health could be affected. Here’s how. The new law requires internet providers serving Australia to remove privacy protections currently preventing police from monitoring encrypted online activity. Additionally, read more

Choose Wisely: The Right WordPress Host is One that Supports Your Website’s Health

Choose the right WordPress host if you want your website to be one that people love visiting. Why does the hosting company you use matter? Because the right one helps keep your website’s health in the pink. And if your website brims with good health, that means few or no problems with security, speed, and read more

Customer Service Humility: A Skill that Serves You and Your Enterprise Extremely Well

You perhaps recall that we earlier discussed two foundational skills needed for awesome customer service. Today, we talk about one more. We call it “customer service humility.” Customer service humility is exactly what it sounds like. It’s you taking a humble stance in your dealings with the world on behalf of your company or organization. read more